I Received the Wrong Order

What to Do If You Received the Wrong Order

We strive to ensure that every order is accurate, however, we sometimes make mistakes, and we appreciate your understanding.

If you received the wrong order, please follow these steps for a quick resolution:

1. Contact Us:

• Reach out to our customer support team immediately with your order details and a description of the incorrect items received. Email: help@blazysusan.com

2. Return the Incorrect Order:

• We will send you a return label to send back the incorrect order.
• We will expedite your correct order right away.

3. Keep the Incorrect Order and get invoiced (Optional):

• If you prefer to keep the incorrect order, let us know, and we will invoice you, allowing you to keep the product.
• We will expedite your correct order right away, too.

We are committed to resolving any issues promptly and ensuring your satisfaction with our service.

Thank you for choosing Blazy Susan. We look forward to serving you again in the future!