Jade - Customer Service Team

At Blazy Brands, we strive to ensure a smooth and efficient shipping process for all our wholesale partners. Here’s what you need to know about our processing and shipping timeframes: Order Process...

We require a valid resale tax ID to access wholesale pricing. We are unable to offer wholesale pricing without this documentation. If you are interested in becoming a wholesale partner but do not c...

We understand the convenience of shipping to multiple addresses for your orders. However, at this stage of our Blazy Brands Wholesale website, we do not have the capability to accommodate multiple ...

Introducing our partnership with Learn Brands – the ultimate training tool for dispensary and smoke shop employees! Gain access to comprehensive training modules covering product knowledge and cust...

Are you retailing Blazy Susan products in your store? Let's work together to get you promotional items to enhance your shop's branding! Simply email our Customer Success Manager, Libby, at Libby@bl...

What to Do If You Received the Wrong Order We strive to ensure that every order is accurate, however, we sometimes make mistakes, and we appreciate your understanding. If you received the wrong ord...

What to Do If You're Missing a Product from Your Order We strive to ensure that every order is complete and accurate. If you find that a product is missing from your order, please follow these step...

What to Do If Your Order Hasn't Arrived We aim to ensure timely delivery of all orders. If your order hasn't arrived within the expected timeframe, please review the following information to help r...

What to Do If Your Order Arrives Damaged We strive to ensure that all orders are delivered in perfect condition. However, unforeseen circumstances during transit may occasionally lead to damages. I...